At Mr.Vik, we believe that true luxury begins with trust. We are committed to protecting your personal data and ensuring your privacy is respected at every step of your journey with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit mrvik.in or purchase our premium leather footwear.

1. Information We Collect

To provide you with a seamless and personalized experience, we collect the following:

• Personal Identity & Contact Information: Name, email address, phone number, and shipping/billing addresses.
• Payment Information: Securely processed payment details (we do not store your full card details; these are handled by encrypted payment gateways).
• Usage Data: Information on how you navigate our website, products viewed, and duration of visits.
• Interaction Data: Order history, customer service inquiries, and feedback.

2. How We Use Your Information

Your data allows us to maintain the high standards of the Mr.Vik brand. We use it for:

• Order Fulfillment: Processing payments, managing logistics, and delivering your handcrafted footwear.
• Customer Excellence: Responding to your inquiries and providing bespoke after-sales support.
• Personalization: Tailoring our website and product recommendations to suit your style preferences.
• Marketing & Communication: Sending updates on new collections and exclusive offers (only with your explicit consent).
• Security & Compliance: Protecting against fraudulent transactions and meeting legal/regulatory requirements.

3. Data Sharing & Third-Party Disclosure

Mr.Vik maintains a strict policy: We do not sell or rent your personal data to third parties. We only share information with trusted partners essential to our operations:

• Payment Partners: Secure banks and payment gateways to process your transactions.
• Logistics Partners: Professional courier services to ensure your order reaches you safely.
• Service Providers: Technology and marketing partners who assist in website optimization (under strict confidentiality).
• Legal Necessity: If required by Indian law or in response to valid legal requests by public authorities.

4. Data Security & Protection

We treat your data with the same care we give our leather. Our security measures include:

• Encryption: Using SSL/TLS protocols for all data transmissions.
• Access Control: Limiting data access only to authorized personnel who require it to perform their duties.
• Regulatory Compliance: Fully aligned with the Indian IT Act, 2000 and the DPDP Act, 2023.

5. Your Rights & Choices

Under Indian data protection laws, you hold the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Ask us to update or correct inaccurate information.
• Right to Erasure: Request the deletion of your data, provided it is no longer required for legal or contractual obligations.
• Right to Withdraw Consent: Opt-out of marketing emails or cookies at any time via your account settings or the "Unsubscribe" link.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by Indian tax and consumer protection laws.

7. External Links

Our website may contain links to social media or partner sites. Please note that Mr.Vik is not responsible for the privacy practices of these external websites.

8. Policy Updates

As our brand evolves, so may our policies. We reserve the right to update this document. Any significant changes will be notified via our website or email.

9. Contact Our Privacy Team

If you have questions regarding your data or wish to exercise your rights, please contact our Grievance Officer:

Mr. Vik is registered brand under the Unique Enterprises 

Brand Name: Mr.Vik

Email: mrvikofficial@gmail.com

Response Time: We aim to respond to all inquiries within 20-36 hours.